Terms and Conditions
These terms form the agreement between you and M99 Casino, which operates under Curacao eGaming licence 8048/JAZ and serves Australian players in AUD. Please read them before you register, deposit or play. By opening an account or using our website or apps you confirm that you understand and accept them, together with our responsible gaming policy, privacy policy, cookies policy and betting rules.
Eligibility
- You must be at least 18 years old.
- You must be legally permitted to gamble where you live. It is your responsibility to check the laws that apply to you.
- You may hold one account only, and it must be in your own name.
- You must not be self-excluded from our site.
We may refuse registration, or close an account, where the person lives in a territory in which our services are not allowed. Using a VPN or false address to bypass such restrictions breaches these terms.
Your Account
Details you give at registration must be true, complete and kept up to date. You are responsible for your password and all activity on your account. Tell us at once if you suspect unauthorised use. We may suspend or close accounts that breach these terms, contain false information or show signs of fraud or collusion.
Dormant accounts may be classed as inactive after a long period without login, and we may then require verification again before any funds are released. Your balance remains yours, and we will help you recover it.
Verification (KYC)
We must verify your identity before your first withdrawal and may ask for further documents at any time, including proof of address, proof of payment ownership and, in some cases, source of funds. Until verification is complete, withdrawals may be held. Providing forged or altered documents leads to closure and forfeiture of balances where the law permits.
Deposits and Withdrawals
| Item | Term |
|---|---|
| Currency | AUD |
| Minimum deposit | A$10 |
| Minimum withdrawal | A$20 |
| Limits | A$3,000 daily, A$10,000 weekly, A$25,000 monthly |
| Methods | Visa, Mastercard, PayID, bank transfer, Skrill, Neteller, MiFinity, Neosurf, Tether, Bitcoin |
Funds must come from a method in your own name, and withdrawals normally return by the same method. Timing is explained on our withdrawal page.
We do not charge a fee for ordinary deposits or withdrawals, but third parties such as banks or crypto networks may. Where a deposit is reversed or found to be fraudulent, we may remove related winnings and bonuses.
Bonus Terms
Bonuses are optional and subject to the conditions shown with each offer. For the welcome package, the wagering requirement is 35x the bonus, the validity is 7 days and the maximum bet is A$5 while a bonus is active. We may cancel bonuses and winnings where we find abuse, multiple accounts or bonus-clearing strategies that carry no real risk. Full details are on the bonus page.
Fair Play and Prohibited Conduct
- No use of bots, scripts, exploits or software that changes game results.
- No collusion with other players or chip dumping.
- No money laundering, or deposits of funds from criminal activity.
- No sharing, selling or transferring of accounts.
Breach may lead to closure, forfeiture and reporting to authorities.
Games and Malfunctions
Game results are generated by software provided by third-party studios. A malfunction voids all pays and plays. We may remove or suspend games without notice and will settle open rounds according to the studio's records.
Winnings are determined by the game's random number generator or the live dealer's recorded result. Screenshots or reports of different outcomes do not override the server record.
Responsible Gambling
We provide deposit, loss and session limits, cool-off breaks and self-exclusion. We may restrict an account if we believe it is in your interest. Never gamble with money you cannot afford to lose.
Liability
To the extent permitted by law, we are not liable for losses from your internet failure, device problems, third-party service outages or your own decisions to gamble. Nothing in these terms limits liability that cannot lawfully be limited.
Our licence is a Curacao eGaming licence, and it is not issued by an Australian regulator. You accept this when you register, and you should consider it when deciding how much to deposit.
Complaints and Disputes
Contact live chat or support@m99casino.com first, with account details and a clear description of the issue. We aim to reply promptly and will review the evidence. Further steps are possible through our licensing authority, though outcomes and remedies differ from those available under Australian regulators.
Changes and Governing Law
We may update these terms and will publish the new version here, with notice where changes are material. Continued play after the effective date means you accept them. These terms are governed by the laws of Curacao. See our contacts page for ways to reach us.
Last updated: October 6, 2026